frequently asked questions

Simply put: The objective of rock climbing is to make it to the top of the wall!

We have our team of routesetters create climbing puzzles, called problems or routes, that will require you to use your mind and body to scale the wall. Each of these problems/routes is given a difficulty grade based on its intensity and complexity. Climbing is about overcoming challenges, learning technical skills, and increasing your fitness.

Head over to the first time visitor page for all the need-to-know info, and we’ll see you soon!

We use our holiday hours, 10am - 5pm, to observe the following dates:

• Family Day
• Good Friday
• Easter Monday
• Victoria Day
• Canada Day
• Heritage Day
• Labor Day
• Thanksgiving Day
• Remembrance Day
• New Year’s Eve

We are closed for the following dates:

• New Year’s Day
• National Day for Truth and Reconciliation
• Christmas Eve
• Christmas Day
• Boxing Day

No, lessons are not required! A staff member will give you an orientation on your first visit to explain how it works. You'll take a tour of the facility and learn the basics of indoor climbing, including some gym etiquette and how to fall safely. Although not required, taking a course like Bouldering Basics is an easy way to improve your rock climbing skills.

Rock climbing specific shoes are required. Street shoes, barefoot shoes, or any other creative footwear options aren’t permitted.

We have lots of lockers for day use available in the facility! Bring your own lock to keep your belongings secure while you’re enjoying your climb.

During the week, we are slowest in the morning and early afternoon. Not only that, but we also offer an early bird rate for anyone climbing before 3pm. On the weekends, we are the least busy in the evenings!

Yes, our facility offers over 50 free parking stalls, in two lots around our building to the west and south! Consult our parking map in the front entrance when you arrive for more details.

Climbers must be a minimum of 5 years old.

Children between ages 5 and 14 must be supervised at all times by a parent or guardian aged 18+.

Use of the fitness/weightlifting areas and Kilter board are restricted to 16+.

Top rope belaying is 14+.

Lead climbing and belaying is 14+.

Reservations are not required! You can drop in anytime during our open hours without a booking or reservation. However, for groups of 8 or more, we do offer discounts on group bookings. You can schedule a booking by contacting Factory Climbing’s bookings manager at bookings@rockjungleclimbing.ca.

Yes! Our gyms have a retail section which sell climbing shoes, chalk, chalk bags, brushes, clothing, and other assorted climbing goodies. Check out the facility to take a look and try on a pair of climbing shoes!

Yes! We offer coached group bookings that are well suited for youth and adults who would like to get into the sport of climbing. To book a group or private event, please contact our bookings manager at bookings@rockjungleclimbing.ca

We do not offer any birthday packages or rooms.

You bet! We allow dogs and cats in the climbing sides of our facilities (not the fitness areas or Dirtbag Cafe). All animals must have standard vaccinations and be well-behaved with minimal supervision in a busy, noisy space. If you plan on bringing your pet, complete the Pet Waiver.

Rock Jungle is always looking for the opportunity to give back to the community! Our Charity Climb program has raised over $37,000 for different organizations in the Edmonton area and we are always looking for fundraisers to donate facility passes to!

Wanting to be the charity of the month? Apply Here

Have a donation request? Fill out this form!

We do not have showers available at our facility.

No, both partners require their belay certification to climb top rope or lead. The exception is children 13 and under, who cannot get a belay certification, and can be belayed by a certified adult.